Customer Service

Customer Service

When placing orders online, please ensure we have a contact name and telephone number for delivery.

We do not take payments via our website. Once the order has been processed, a pro forma invoice will be emailed to you from our customer service team. We accept payments either by cheque, BACS, PayPal or call us to pay with Credit/Debt cards. Once your order is placed, we will send confirmation of your order and also payment details to you.

Schools and councils who order online must provide us with a purchase order number. Parish councils who order online must provide either a purchase order number or a name.

Band A prices are for products made from brown or black recycled plastic, or any combination including only these two colours, e.g. brown and black.

Band B prices are for products made from grey, green,  blue, red or yellow recycled plastic, or any combination including these five colour, e.g. red and black.

Marmax is constantly striving to improve the design and quality of its products. This means that the images shown are not always exactly the same as the latest version. We do our best to keep up to date with our images and apologise if this ever causes any inconvenience.

If you are still unsure and have some questions about our products or services, please do not hesitate to get in touch with our customer care team on 01207 283442 and they will be happy to help with any questions or queries you may have prior to placing your order.